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SAS New Experience+

Every day Scandinavia’s most experienced travelers fly with SAS. These are the people who travel the most, have the biggest ideas and always aim to make a difference for real.

We at SAS share their view on life and that’s why our promise is to put their time on a pedestal. Time matters to our travelers, so making their time with SAS as comfortable as possible is part of our everyday service. Flying with SAS is much more than going from A-B, it’s aplace to be, a place to work, a place to enjoy, a place to love.

We have upgraded our entire long haul fleet and now it’s time to turn all short haul flights into bigger experiences for our travelers. During 2017 Europe’s fastest Wi-Fi in the sky will welcome you on board. Our comfortable Airbus 320neo is launched in October 2016 and in 2017 we start upgrading 70 of our cabins.

Your time is important, but not as important as it is to us.
You are travelers, so are we.
SAS

Every day Scandinavia’s most experienced travelers fly with SAS. These are the people who travel the most, have the biggest ideas and always aim to make a difference for real. +

New Airbus A320neo

We are upgrading our fleet with 30 new Airbus A320neo – read more about the upgrade here.

New Airbus A320neo

SAS is upgrading its entire short and medium haul fleet of 100 planes. The upgrade includes the replacement of 30 of these planes with the A320neo, the most efficient and environmentally-friendly aircraft in short and middle range travel. The A320neo burns 15-20% less fuel per flight compared to the aircraft used today, and will therefore help SAS achieve its sustainability goals. During 2017 it will also be fitted with Europes fastest onboard WiFi. Follow the progress of the fleet upgrade here.

Explore the outside

A320neo the most efficient and environmentally-friendly aircraft in short and middle range travel. Click on a spot to read more.

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Sharklets
The 2.4 meter-long Sharklets rises up from the wingtips providing a reduction in fuel consumption.
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Engines
The CFM Leap 1A engines offer exceptional technical and environmental performance. A320neo burns 15-20% less fuel per flight compared to the aircraft used today.
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Measurements
Length: 37.57 m
Height: 11.76 m
Wingspan: 35.80 m
Cabin width: 3.70 m
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Welcome onboard True traveler
Here's the door to your second home.
Explore the A320neo cabin

The new cabin features a new interior color scheme using soft grays with wood accents in a spacious cabin making your travel as comfortable as possible.

The all new cabin in the A320neo brings you extra legroom and more comfortable seats equipped with softer, lighter and more comfortable seat cushions. Each passenger seat is equipped with an easily accessible high power USB outlet and during 2017, all cabins will be fitted with Europes fastest onboard WiFi. Not only the passengers gets extra space - the overhead compartments also hold more baggage than most of the current SAS A320 aircraft and all the cabins are also fitted with the innovative mood lightning as seen in the long-haul cabins.

Cabin Mood light

The light inside the cabin can be altered to create different moods. For example, when serving food, the lighting is inspired by candlelight and when flying at night the feeling of twilight in Scandinavia is created.

How a test flight is made

How a test flight is made

December 13, 2016

When SAS takes delivery of a new A320 neo two pilots put the plane through its paces before signing on the dotted line.

In mid-October 2016 SAS was ready to take delivery of the first of 30 new A320neo planes as part of the upgrade of the short and medium haul fleet. But before that could happen two pilots – SAS Fleet Chief Pilot Ole Jørgen Jørgensen and Project Tech Pilot Ørjan Goteman – needed to make sure everything was in order.

For 90 minutes Jørgensen made the first SAS A320neo acceptance flight in the skies over Hamburg, Germany. During the flight he made sure that the plane was behaving according to specifications, testing the radios, the data communications, the displays, the engines, and the landing systems. Once that he confirmed that everything was in order the papers were signed, the plane was bought, and it was all systems go.

“Airbus does the initial test flight when the plane comes off the production line,” says Fleet Chief Pilot Ole Jørgen Jörgensen.  “When we arrive to take delivery we use something called a CAM – the Customer Acceptance Manual.”

According to Project Tech Pilot Ørjan Goteman, who did the acceptance flight for the second A320neo to be delivered, acceptance flights are slightly less comprehensive than a test flight but they are no less important. 

“It’s a fixed manual we check against,” says Project Tech Pilot Ørjan Goteman. “In addition, we cherry pick aspects of the production test flight protocol that might have been a bit wonky. The flight envelope is inside the certified limits of the aircraft – but well outside the flight you would encounter on a passenger flight.

“Routinely we check the flight control authority by flying up to 30 degrees pitch up and 67 degrees bank, followed by 15 degrees pitch down. This is preferably done in a smooth and continuous meneuver. The air condition packs are then switched off at 31 000 feet to check cabin depressurization rate. After a descent to below 14 000 we check the low speed characterisitcs of the aircraft, flying at absolutely minimum speed (maximum alpha) with the aircraft in landing configuration.  Lazy eights are also performed: climbing up and then turning back with max back up. It’s a great feeling if you do it quite softly.”

Who are SAS’s test pilots?

Ole Jørgen Jørgensen
SAS Flight Chief
Age: 59
Family: Wife, two children
Career: Fell in love with planes when he was 5-years-old; 17 years in the Air Force, became certified test pilot at Edwards Air Force Base in California before becoming a commercial pilot. 20 years at SAS Flight Operations. Will return to flying regular flights before retiring in a few years. 

Ørjan Goteman
SAS Project Tech Pilot
Age: 58
Family: Wife, three children
Career: Began career in the Air Force before training as a medical doctor and surgeon.  Had to choose between medicine and flying. Chose flying. PhD in engineering.  SAS training pilot and technical pilot, also does line flying. 

Once the pilots verify everything is in order they sign the papers, then fly the empty plane back to SAS homebase, where small modifications are made to give the aircraft the SAS flair.

Jørgensen says SAS has been working on purchasing the A320 neo for a long time so the entire SAS Airbus office has been geared up and ready for the new planes to arrive.

“For the passengers the comfort is taken to a new level, and for the environment it burns 15% less fuel than the present planes,” says Jørgensen.  “But for us, the pilots, the Neo is the greatest working environment possible. There’s no comparison when it comes to the cockpit and flying experience, and all the pilots are eager to get into this plane.”

Pilots typically sit in their ‘office’ – the cockpit – around 8-9 hours a day, and often up to 13 hours a day. But while other planes have small, narrow, and not very comfortable cockpits, the Neo cockpit has a wider, roomier cockpit, a tray that can be pulled up for eating, and most importantly a quieter environment. In short, pilots say the A320neo is the best, most modern ‘office’ they could hope for.

“The lower noise level is really noticeable,” says Goteman. “We don’t need to wear headsets all the time due to the lower noise, other than during take off, landing, and taxiing. This is my office and things like this really count.”

Passengers have also commented on the reduced noise. 

“I flew the first A320 neo commercial flight, from Stockholm to Copenhagen,” says Jørgensen. “So many passengers came up to me after we landed to tell me that the flight was noticeably quieter. This is a great investment for SAS as we move into the future.”

One thing that will continue to keep SAS moving into the future is the capability of the A320neo to make approaches on a curved path.

“Most aircraft do straight approaches,” says Goteman. “But the Neo can fly exactly on the curved path, which avoids noise and obstacles. We don’t need a ground transmitter – we use GPS just like you do in your car, except on a much higher scale. The entire shorthaul fleet will be capable of making curved approaches in the future.”

Being a test pilot means you don’t just test new planes, though; pilots also test aircraft that have undergone heavy maintenance, such as changing out two engines.

“These types of test flights are even more fun,” says Goteman. “And this is when we go all in. We test absolutely everything: the limits of high speed, low speed and manoeuvrability.”

SAS has just 8-10 test pilots and becoming one takes a particular set of skills.  Goteman and Jørgensen say the most important thing is the right attitude: you have to be capable of both getting into the details but also know when they’re not important – and you need the ability to cope in situations without full support, which means you do the best you can while getting on with the main objective.

“You of course need to be a good pilot,” says Goteman. ”But you also have to have an overview of both technical and operational aspects, as well as be aware of the priorities of the exercises.  Thinking on your feet – making decisions in the moment and knowing how to respond – that’s really key because we can’t always predict what will happen.”

SAS will take delivery of 30 A320 neos over the next several years and Goteman and Jørgensen will be on hand to make sure everything is in order before flying the planes to homebase.  The two men love what they do and seem to perfectly compliment one another.

“I’m more the thorough theoretical guy and Ole is more the test pilot guy,” says Goteman. “So together we make a great team.”

Follow the progress on SAS New Experience »


Text: Judi Lembke

Read this article on scandinavian traveler
Welcome the new fleet

Between October 2016 and 2019, a total of 30 new A320neos will join the SAS fleet. Here you can see the aircraft that have already been delivered and track those that are due to arrive soon. Click on an aircraft for more information and to find where it is right now.

Sol Viking

Wifi onboardNot available

Finished:October 26, 2016

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Ulrik Viking

Wifi onboardNot available

Finished:December 7, 2016

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Silje Viking

Wifi onboardNot available

Finished:December 14, 2016

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Brage Viking

Wifi onboardNot available

Finished:December 21, 2016

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Torarve Viking

Wifi onboardNot available

Finished:October 20, 2019

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Markus Viking

Wifi onboardNot available

Finished:October 20, 2019

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Jarngerd Viking

Wifi onboardNot available

Finished:October 20, 2019

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Åke Viking

Wifi onboardNot available

Finished:October 20, 2019

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Tova Viking

Wifi onboardNot available

Finished:October 20, 2019

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Torarin Viking

Wifi onboardNot available

Finished:October 20, 2019

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Ingolf Viking

Wifi onboardNot available

Finished:October 20, 2019

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Harald Viking

Wifi onboardNot available

Finished:October 20, 2019

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Ulv Viking

Wifi onboardNot available

Finished:October 20, 2019

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Ellisiv Viking

Wifi onboardNot available

Finished:October 20, 2019

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Sigurd Viking

Wifi onboardNot available

Finished:October 20, 2019

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Åsta Viking

Wifi onboardNot available

Finished:October 20, 2019

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Ingegerd Viking

Wifi onboardNot available

Finished:October 20, 2019

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Torborg Viking

Wifi onboardNot available

Finished:October 20, 2019

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Skule Viking

Wifi onboardNot available

Finished:October 20, 2019

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Signy Viking

Wifi onboardNot available

Finished:October 20, 2019

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Nokve Viking

Wifi onboardNot available

Finished:October 20, 2019

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Eldrid Viking

Wifi onboardNot available

Finished:October 20, 2019

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Gandalf Viking

Wifi onboardNot available

Finished:October 20, 2019

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Helsing Viking

Wifi onboardNot available

Finished:October 20, 2019

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Hysing Viking

Wifi onboardNot available

Finished:October 20, 2019

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Liv Viking

Wifi onboardNot available

Finished:October 20, 2019

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Roar Viking

Wifi onboardNot available

Finished:October 20, 2019

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Dotter Viking

Wifi onboardNot available

Finished:October 20, 2019

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Skallagrim Viking

Wifi onboardNot available

Finished:October 20, 2019

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Wifi onboardNot available

Finished:October 21, 2016

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Cabin upgrade

We're upgrading the cabins on our entire short haul fleet and also fitting them with WiFi – here you can follow the procedure.

Cabin Upgrade

First, all airplanes on our long haul flights were upgraded with our new cabin and WiFi – now it's time for all our 29 million short haul passengers to enjoy the same upgrade!

In addition to 30 brand new A320neo aircrafts, the remaining 70 planes will be refitted with the new cabin between 2017 - 2019. To make the journey even more comfortable, the seats in the new cabin will be equipped with comfort cushions and they will be able to recline further. Also the width of the seats in the new cabin will be 30”, which is wider than before, and with Europes fastest onboard WiFi, it will feel like your second home. Here you'll soon be able to follow the cabin upgrade process.

SAS Innovation

SAS keep on pushing the limits on innovation. Starting 2017 we're fitting all short-haul flights with WiFi, and to boot, it's the fastest onboard WiFi in Europe.

SAS Innovation

Innovation is always a priority at SAS and our travelers will soon enjoy an innovation that really matters to them – the fastest onboard WiFi available in Europe.

SAS knows that its traveler’s time is important and has therefore developed lots of smart solutions to simplify and improve the travel experience, before, during and after the journey. We are soon fitting Europes fastest onboard WiFi into our short-haul cabins, bringing 12 Mb to each passenger - well enough for streaming a movie during your flight. Other examples of innovations we might see in a near future include an Electronic Bag Tag, which can be updated with your smartphone for every new journey and a new ring, with a built-in microchip that lets you pass through security, into lounges and to board the aircraft just by waving your hand. And let’s not forget the SAS app, voted the best airline app in Europe. Here you’ll soon find more information on the SAS innovations and smart solutions that make traveling easier and more enjoyable.